UPI is the default payment rail for most Indian players. Here is what the published numbers actually look like in practice — and what to do if your first deposit goes missing.
UPI deposits
UPI deposits typically credit in under five minutes. The minimum is INR 100.
If a deposit is missing after 30 minutes, do not place a second deposit. Capture the UPI transaction reference and contact support with it.
First-withdrawal KYC
The first withdrawal triggers KYC. You will be asked for a PAN, an address proof and a recent photograph.
Submit clear photos at the right size. A blurry PAN upload is the most common reason for a first-withdrawal delay.
Withdrawal processing window
The brand surface does not publish a precise SLA. Players report withdrawals clearing within a few hours after KYC, but this is not guaranteed.
Use a small first withdrawal to test the queue before committing a larger balance.
What to watch next
Watch the support channel for any planned maintenance windows. Withdrawals are typically paused during scheduled maintenance.
If you hold a balance across multiple payment methods, withdraw back to the same method that funded the deposit.